RIFQA

Support

Shipping & Returns

Shipping

  • Orders ship within 2 business days from our studio.
  • Standard shipping (5–7 business days) — free over $100, otherwise $8.
  • Express shipping (2–3 business days) — $18.
  • International shipping available at checkout; duties and taxes are the responsibility of the recipient.

Returns

  • 30 days from delivery for a full refund.
  • Items must be unworn, unwashed, and in original packaging.
  • Return shipping is free within the US — a prepaid label is included with every order.
  • Refunds are issued to the original payment method within 5 business days of receipt.

Exchanges

  • Size exchanges are free, both ways.
  • Start an exchange by replying to your order confirmation email with the size you need.
  • Exchanged items ship as soon as your return is scanned — no waiting for the round trip.
Questions? Reach us at support@rifqa.com. We answer like brothers, not bots.